Last updated: October 6, 2026
JulFlame Energy Solutions ("JulFlame", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our renewable energy services.
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and details about your energy needs, when you complete a contact or consultation request form, or otherwise communicate with us.
We use the information we collect to respond to your enquiries, prepare quotations and consultations, deliver our solar, wind, and energy infrastructure services, improve our website and offerings, and communicate with you about your project or account.
We do not sell your personal information. We may share information with trusted service providers who assist us in operating our business (such as WhatsApp for communication purposes), or where required by law.
We take reasonable steps to protect your personal information against unauthorized access, loss, or misuse. Our website does not store form submissions: submitting the form opens WhatsApp with a pre-filled message to our number, and nothing is sent until you press Send. Messages sent through WhatsApp are handled by WhatsApp under its own terms and privacy policy. The fonts, icons and scripts our website loads come from third-party content delivery networks, which may receive your IP address when you visit. The website does not set cookies of its own.
You may request access to, correction of, or deletion of your personal information held by us at any time by contacting us using the details below.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
JulFlame Energy Solutions
Lusaka, Zambia
Email: info@julflame.com
Phone: +260 977 443382